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Sarajevo Times > Blog > BUSINESS > Analysis: Artificial Intelligence and Digital Society in BiH
BUSINESS

Analysis: Artificial Intelligence and Digital Society in BiH

Published March 3, 2024
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Artificial intelligence is becoming an increasingly prominent employee of various social spheres – from the tax system to the legal system. And as every phenomenon has two sides – there is a lot of debate about the benefits and its consequences.

Artificial intelligence is an interesting tool that definitely changes the world, IT expert Haris Hadžialić pointed out in Federal Television’s Dnevnik 2. However, he pointed out that humanity had such tools before. The tractor was like artificial intelligence in the era when it appeared, the typewriter, computers, radio, television… Every time it was seen as a cataclysm that would destroy the world.

More than twenty years ago, they said that the Internet would destroy education, because students would copy from the Internet, and before that there were books, so we made “soles”, Hadžialić recalls.

“Education has no problem with Chat GPT or any other AI tool emerging. Education has other problems, and the use of new technologies improves education. Namely, now you have the possibility to find out faster what you had to look for before. Today, you can instantly find out the information that is important to you for the problem you need to solve, whatever it is – from cooking to science fiction. It is possible to get everything on the Internet”, Hadžialić points out.

It also explains how, with the development of Chat GPT, it is the first time that a profession is abolishing itself. Namely, computer scientists invented Chat GPT, and now this AI tool is replacing them by improving coding, a segment that is very boring. But it is not a matter of replacement – emphasizes Hadžialić.

“You’ve avoided the boring part and you have the ability to create, to be imaginative, to discover some new models.”

He explains how, in addition to instant knowledge, artificial intelligence also provided the possibility of natural language communication – we got a kind of closer interlocutor than was the case in internet search.

“There are professions in which artificial intelligence has proven itself very well, such as administrative professions, where you have a lot of paper. The process of receiving and processing them can now be replaced by artificial intelligence, but this does not mean the loss of jobs, because many new jobs are created that follow AI.”

Hadžialić warns that the possibility of abuse of artificial intelligence is most glaring in the media, where, he says, it is possible to create fake news using AI, the credibility of which is difficult to verify. Artificial intelligence can create an image of a speaker who will say or do something based on a photo, without us knowing if it is true.

“Therefore, civilization is entering a phase when we are neither ethically nor morally ready to accept a new system that appears. For the first time in history, humanity is developing in a planned way: we plan to enter the digital transformation, the information society, and start that process. And this has been happening for the last 60 years or so. Now our biggest problem is that we do not have experts who will answer the questions of morality and ethics. We have no boundaries and no one to establish them. The world is already facing this and you already have new jobs of the type of ethical advisor, i.e., how to ethically use artificial intelligence and how it can affect humans”, Hadžialić pointed out.

When it comes to Bosnia and Herzegovina, he says that we are far from those processes because artificial intelligence cannot take root in our country because we do not have anything digitized in the sense that it could follow. In order to follow world trends, the first step is education.

“We train personnel during Tito’s Yugoslavia. I did not notice that education has changed, that we have introduced new professions. Today you don’t have the profession of a developer, a person who develops code. It’s high school – engineers are developed in college. They should give tasks to developers – the people who will develop the code, such as technical drafters for architecture and construction. We are still in the infancy of the development of the digital society in Bosnia and Herzegovina, although this infancy has been going on for 25 years, which is catastrophic. We have had some progress in the last six years, they are happening, but it is at a snail’s pace”, says Hadžialić.

He points out that as a society we cannot even provide an adequate response to the emergence of artificial intelligence.

“If any politician appeared on any media now, I believe that most of the media would take that false information because there is no structure to protect it. We have not developed a system of trust in certain media. One of the projects that should come out of the digital transformation was the creation of the Trust Center, which will issue a certificate that a source can be trusted. That process is very important, but, unfortunately, we are not taking that step,” concluded Hadžialić in a guest appearance on Federal Television’s Dnevnik 2.

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