The Central Bank of Bosnia and Herzegovina has adopted a Strategic Plan for the period 2025-2027, which includes monetary and financial stability, modernization and digitalization of business processes, human resources management, and international connectivity and social engagement, and is called the “Four M”.
The listed priorities represent the Central Bank’s response to the complex challenges facing not only BiH, but the entire world, the Strategic Plan highlights.
Monetary and financial stability remains the main responsibility of the Bank, which will continue to improve foreign exchange reserve management, strengthen analytical capacities and integrate the principles of sustainable development into regulations.
“We will modernize the design and security features of banknotes, withdraw older issues and improve protection against counterfeiting,” the Plan states, adding that the Bank’s clear goal is to ensure a stable and reliable financial system that will support the economic prosperity of BiH.
The Strategic Plan emphasizes that the modernization and digitalization of business processes are not only a priority, but also a vision that leads the Bank towards a more efficient and modern institution.
“Our commitment to digitalization includes improving communication and operations through the introduction of digital signatures and centralized archives, enabling remote work and automating key processes,” the Central Bank emphasizes.
The priority in human resources management is the continuous development and retention of employees at the Central Bank.
“Through training programs, we want to develop key skills, `leadership` abilities and `soft skills`, and provide mentoring and planning for the continuity of human resources for future leaders,” the Strategic Plan states.
The Bank states that in the next three years, the focus of its activities will be international connectivity and social engagement, as well as the integration of ESG criteria (standards related to sustainable development in the areas of environment, social responsibility and corporate governance) into operations.
